SAP employee and partner-only event    Manila Rescheduled — Important Venue Information

Palma de Majorca, Spain

February 19 - 21, 2020

Palma Convention Centre was built to provide Palma with a large multifunctional space which could host major conferences and congresses as well as cultural events such as concerts or exhibitions.

Inspired by the Mediterranean waves, the gleaming sunlight and sandy beaches, Francisco Mangado, the chief architect for the project, has created a space which is a flagship for sustainability. Marés sandstone, typical of the Balearic Islands, padauk wood and aluminum combine in the unique design of a building which overlooks the Mediterranean Sea.

Melia Hotels

Affiliate hotel rates
To take advantage of the dedicated group rate, please click the following link:
Melia Hotels International
(Meliá Palma Marina).

For full details regarding obtaining a visa to visit Spain, please visit the following link:
Entry Requirements (different requirements currently in force for entering Spanish territory).

Affiliate hotel rates

To take advantage of the dedicated group rate, please click the following link:
Melia Hotels International
(Meliá Palma Marina).

Extended stay & Family Rooms

Melia Hotels international has a number of Family Rooms available for summit attendees. To find out availability and fares, please contact:
Pilar Gómez Conference & Events Manager at MELIÃ PALMA BAY & Palau de Congressos · Palma.

Transportation details

How do I get to the Convention Center from my Hotel?
A Shuttle Bus will be available from the following Hotels: Melia Palma Marina and Melia Palma Bellver.

Bus Schedule:

February 19
Morning 7.30-9.30h
Evening: 18.30 -19.30h

February 20th
Morning 8-9.30h
Evening 18.30-19.30h

February 21
Morning 8.30 -10h

Further information on Bus Shuttle / Transfers will be published in the APP.

The fastest and easiest way to get to the island is by air. Mallorca is connected with 164 different airports. Son Sant Joan airport is the third busiest airport in Spain, after only Madrid-Barajas and El Prat-Barcelona, and is easily accessible from other Spanish airports and countries such as Germany and the United Kingdom.

More than 70 airlines operate flights to over 175 destinations from the airport, connecting Mallorca with the Spanish mainland and main European cities.

The island of Mallorca is famous throughout the world for its warm climate and wonderful beaches. Around 300 beaches on the island are one of the main attractions for visitors from all over the world.

Recommended Restaurants

Coming soon.

Travel, airport transfers, accommodation, any meals outside of the event venue, and miscellaneous expenses will not be covered by SAP. Dress code is business casual. The meeting will be held in English, with no translation services available.

If you have any questions, please email us at

Cancun, Mexico

October 14 - 16, 2020

Register today

Moon Palace Cancun is recognized as one of the top meeting resorts in the Mexican Caribbean, giving planners luxury, choice and convenience on a monumental scale. With over $100 million in enhancements, this business-meets-pleasure playground defines “all-inclusive” with a host of new amenities and world-class entertainment.

Moon Palace boasts conference facilities among the largest, most flexible and most technologically sophisticated in Mexico. The largest events take place in the resort’s crown jewel—the brand-new Moon Palace Arena, presenting over 140,000 square feet of multi-functional space, complete with smart technology, stunning outdoor terraces, exhibition areas and room for 10,000 attendees.

To make a reservation at Moon Palace Cancun please check the Accomodation section below.

Mexico entry requirements for tourists and short term visitors:
Mexico’s no visa required list.
Detailed Mexico Entry Requirements.

Mexico Visitors Permit, FMM (Forma Migratoria Multiple): Passport holders from countries on Mexico’s no visa required list do not need to apply for a formal visa to visit Mexico. They may, instead, use a visitor’s permit, known as a FMM (Forma Migratoria Multiple).
For countries that don’t need a visa, a Mexico Visitor’s Permit (FMM) will need to be filled out in place of a visa. This is a simple form: airlines pass these out aboard flights and should be filled out on the airplane before you land, or you can acquire one at all airports, as well as land border crossings and sea ports of entry. If the airline you are traveling with does not have any forms at the check-in desk or on-board the plane, don’t worry, you can get one when you land in Mexico and fill it out before you line up to have your documents checked and stamped by the officials at the airport.

Please visit Cancun, Mexico Agenda.

Booking at Moon Palace Cancun Resort

Although accommodation rates may appear slightly higher than in previous SMB Innovation Summits, please note that the Moon Palace Cancun is an “All Inclusive Resort”. In addition to luxurious accommodations, your lodging fee will also include all meals and beverages at any of the fine dining establishments on the premises. Please refer to for full details on what's included in the rates.

Reservation rates are only for the official dates (October 14 - 16, 2020) and they are sponsored by SAP. Any additional nights will have a non-sponsored rate and should be booked through Daniel Aguilar (

Booking Rates — October 14 - 16, 2020 — 3 nights stay:

Double occupancy:
1140 USD (All inclusive x 2 persons | 380 USD per night. Non-sponsored rate 602 USD per night).
To book please email

Single occupancy:
885 USD (All inclusive x 1 person | 295 USD per night. Non-sponsored rate 562 USD per night).
To book please email

From the airport:

Taxis and Uber:
These two camps have been at odds in Cancun for the better part of last year, and even though Uber has managed to maintain operations and provide decent service all around the area, there’s still acrimony from local cab services.

Fares from the airport to the hotels are around $40-50, rides between the Zona Hotelera and Downtown go for $10-15 each way, and taxis (Keep in mind that cab drivers must feature their permits in a highly visible location. Always crosscheck license plate numbers against permits) in El Centro charge about $1.50 per ride, but always bring Mexican pesos with you (they won’t provide change if you pay in U.S. dollars).
Ask for assistance at your hotel’s front desk to schedule pickups, and if you are staying at Palace Resorts *Moon Palace and take a cab from there, make sure to take your driver’s information so you can make arrangements for your return trip.

Most buses and shuttles around the Zona Hotelera and Downtown follow two main routes that hit all the convenient shopping malls, hotels, hospitals, restaurants, beaches, and public plazas. Many of them have AC and Wi-Fi, rides are about $1 (again: bring your pesos) and are considered quite safe. Buses are a great way to move from one Palace Resorts property in the hotel zone to another.

Rental cars:
You might want to splurge for a car of your own if you plan on hitting nearby places like Playa del Carmen, Tulum, or even Isla Mujeres and Cozumel (after jumping on a ferry to reach the islands).
The roads are well maintained in most cases, and parking isn’t considered a major issue. Just make sure you observe some common sense rules regarding safety.


There are plenty of alternatives for getting around Cancun and the Riviera Maya, including private car services, passenger vans or buses from your resort, and even golf cart rentals on Isla Mujeres and within some of the larger resorts. At The Grand at Moon Palace Cancun, for instance, you’ll see a veritable army of golf carts taking guests from their rooms to the main resort buildings.

Twelve miles northeast of Cancun, Isla Mujeres emerges from the Caribbean as a mysterious and beautiful island that has beckoned sailors and visitors for millennia. At the southern tip of the island is Punta Sur, home to the ruins of the Temple Ixchel honoring the Mayan goddess of the moon, fertility, and happiness. In fact, Isla Mujeres, or “Island of Women,” gets its name from the many carved statues of women that were found on the island and used in the worship of goddess Ixchel.

Modern Art and Rock Sculptures
The same path that leads you to the temple will take you by an extensive collection of modern art sculptures as well as intricately balanced rock formations that serve as impromptu offerings to ancestors. Here you can take in an outdoor art exhibit surrounded by the crystal clear Caribbean Sea and lush green vegetation. The cliffside sculpture garden is decorated with creations from Mexican and international artists and merits a stroll.

Hidden Cliffside Beaches
While making your way to the temple, take a peek over the edge of the cliffs to get a birds-eye-view of the picturesque and secluded beaches below. The pristine stretches of coastline bordered by rocky cliffs are only accessible by the sea, but the views are straight out of a deserted island daydream. Be sure to have your camera ready to capture the perfect island scene, but watch your step.

Winding Path to the Caribbean
At the very tip of the island and park is a winding path with a wood railing that takes you down to sea level. The walk down the cliffside provides you with breath-taking views of the sparkling Caribbean Sea and Cancun. If you complete the easy walk to the beach below, you’ll have made it to Mexico’s easternmost point.

Ancient Iguanas
At the entrance to Punta Sur, you’ll see a large monument to the iguana, the icon of Isla Mujeres. You’re also likely to see many real-life iguanas sunning themselves on the cliffs. The iguanas are native to the island and you can easily snap photos of them lazing about, but don’t try to feed them!

Temple Ixchel
Don’t forget to explore the Temple Ixchel itself, which remains the focal point of the island. The ancient temple once served as a lighthouse for seafarers since it’s the highest point in the Yucatan Peninsula. The temple has suffered hurricane damage in the past and has been partially restored. It remains standing today as a modern testament to Mayan culture.

No trip to Isla Mujeres is complete without a visit to Punta Sur and the Temple Ixchel. The island is easily accessible from Cancun by ferry. You may also decide to spend a relaxing and laid-back stay on the island itself to enjoy all it has to offer.

Travel, airport transfers, accommodation, any meals outside of the event venue, and miscellaneous expenses will not be covered by SAP. Dress code is business casual. The meeting will be held in English, with no translation services available.

If you have any questions, please email us at

Manila, Philippines

February 2 - 4, 2021

Register Today

Manila Rescheduled — Important Venue Information

Shangri-La at the Fort, Manila, is a landmark, mixed-use development in the heart of Bonifacio Global City (BGC), an emerging contemporary lifestyle district at the centre of Metro Manila and fast growing urban development in Asia. It features Shangri-La Hotel and Residences; Horizon Homes, a collection of distinct homes situated on the high floors with unhampered views of the metropolis; retail shops; and Kerry Sports Manila, a comprehensive lifestyle and leisure club.

With its large portfolios of conference and meeting venue, Shangri-La at the Fort, Manila’s event spaces can suit any occasion. The pillarless Grand Ballroom measures 1,650 square metres and can accommodate up to 1,200 guests at any given time. The junior ballroom, the Bonifacio Hall, measures 780 square metres and can accommodate up to 715 guests. A total of 19 multifunction rooms are available on multiple floors of the hotel, defining versatility and flexibility to meet all event needs.

True to its brand name, Shangri-La, at the Fort, Manila, operates on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people. With its lifestyle hubs that reshape living, dining and shopping experiences, it is truly a dynamic destination for contemporary lifestyle and accessible luxury and a prime example of BGC’s motto - a Home of Passionate Minds.

To make a reservation at Shangri-La at the Fort, Manila please check the Accomodation section below.

For full details regarding obtaining a visa to visit the Philippines, please visit the following links:
Philippine Visa Requirements for Foreign Nationals.
Detailed list of countries that require a visa for entry to the Philippines.
Quick facts *see visas section.

Important: Nationals of countries which have diplomatic relations with the Philippines are generally allowed entry into the country without securing a temporary visitor’s visa from the Consulate if their stay does not exceed thirty (30) days. Visitors availing of this no-visa privilege must enter the Philippine for tourism purpose and must hold a round-trip or onward travel airline ticket, which must be presented before Philippine immigration authorities upon arrival at the port of entry in the Philippines.

Recommended Restaurants, Shops, Bars in Manila:
Download PDF Guide

Booking at Shangri-La at the Fort, Manila

Book here and use this Group Code: SAP010620

Follow the link above to access the reservation area for the Shangri-La website.
Select the appropriate lenght of stay and make sure the "Special Rate" area is filled in with the Group Code: SAP010620.

Shangri-La at the Fort, Manila is within easy reach of Ninoy Aquino International Airport. Guests can choose between a hotel limousine pick-up, taxi or car rental (self-drive or chauffeured).

Metro Manila is a dynamic metropolis making its mark on the modern stage, and Bonifacio Global City (BGC) in Taguig, where Shangri-La at the Fort, Manila is located, is a world-class lifestyle district.

Taxis and city shuttle buses can be found on the ground floor of the domestic and international arrival halls.
There are two kinds of airport taxis at the arrival area: the yellow taxis are metered, while the others charge a fixed rate. The fare between Manila International Airport and the hotel generally costs around USD 10 per journey.

Car Hire
Car rentals are available at the Ninoy Aquino International Airport. For assistance, guests may proceed to the Shangri-La Airport Lounge located in the Arrivals Area, or approach any of the hotel’s Airport Representatives in red uniforms.

Driving Directions from the Airport
Ninoy Aquino International Airport has four (4) terminals. Terminal 1 is in Paranaque City while Terminal 2 to 4 are in Pasay City, Metro Manila.

Majority of the international airlines are stationed at Terminals 1 and 3.

To reach the hotel:
Exit the Airport Road to take the Expressway towards E. de los Santos Avenue (EDSA). Continue on to EDSA, then make a slight right onto Kalayaan Avenue. Head straight to 32nd Street, then turn left onto 5th Avenue. Continue on 5th Avenue. Shangri-La at the Fort is at the entrance of 30th Street corner of 5th Avenue.

Recommended Restaurants, Shops, Bars in Manila:
Download PDF Guide

With a population of over 20 million, 16 districts and a young demographic, the capital city of the Philippines is a teeming metropolis evolving with the times. To visit modern Manila is to discover an energetic city filled with friendly and passionate people, eager to move forward and to reach new heights.

Manila has a temperate climate ranging from very warm during April to June (28 C to 39 C) to cool during December to February (20 C to 25 C).

Bonifacio Global City
Bonifacio Global City is home to a number of art works created by internationally renowned Filipino artists and architects.
Commissioned by the Bonifacio Art Foundation, the pieces in and around BGC are tributes to history, culture and the environment.

Bonifacio High Street: a kilometre-long retail promenade, offering a mix of shops, restaurants, gardens, interactive art works and an urban amphitheatre with live entertainment and events.

Recommended Restaurants, Shops, Bars in Manila:
Download PDF Guide

Given the current circumstances regarding the expansion of the coronavirus from China to other countries in the APJ region, we have been forced to reschedule the SMB Innovation Summit in Manila that was to be held on March 3-5 to June 2-4, 2020 with the hope that this epidemic is controlled and does not pose a risk to those attending the event.

This extraordinary situation and the request from many partners has forced us to take this decision which has been agreed with the management of SAP, the partners involved and the organization of the event in awareness of the consequences that it entails. Our top priority is the safety and health of all attendees.

Travel, airport transfers, accommodation, any meals outside of the event venue, and miscellaneous expenses will not be covered by SAP. Dress code is business casual. The meeting will be held in English, with no translation services available.

Recommended Restaurants, Shops, Bars in Manila:
Download PDF Guide

If you have any questions, please email us at